CampaignForge ("CampaignForge", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide while using our website, purchasing our campaign products, or communicating with us.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
When you use CampaignForge or purchase a campaign, we may collect personal information including your full name, phone number and/or WhatsApp number, email address where provided, business name, website URL, business or service information, campaign objective, and information submitted through our campaign onboarding form.
When you make a payment, we may collect payment-related information necessary to verify your purchase, including payment reference or transaction details, payment date and amount, UPI/payment transaction information, and payment confirmation or screenshot uploaded by you. We do not intentionally collect or store your complete bank account, debit card, credit card, UPI PIN, CVV, passwords, or other confidential payment authentication credentials.
If you upload documents, screenshots, images, business information, product information, or other material as part of campaign onboarding, we may process that information for the purpose of preparing and delivering your purchased campaign.
We may use the information collected to verify your payment, process and fulfil your campaign purchase, understand your business, offer, audience and campaign objective, prepare campaign structures and targeting recommendations, prepare campaign strategy and related materials, provide creative-development prompts and guidance, and prepare landing-page prompts or related campaign resources.
Additionally, we use this information to communicate with you regarding your purchase, provide customer support, contact you regarding issues with your order or campaign delivery, prevent fraud, abuse, misuse or unauthorised transactions, maintain records required for business, accounting and legal purposes, and improve our products, services and customer experience.
CampaignForge provides products intended for advertising campaigns on Meta platforms, including Facebook and Instagram. CampaignForge may use information supplied by you to prepare campaign structures, audience recommendations, creative guidance, campaign settings and related materials.
You understand that Meta operates its own advertising platform, policies, review systems and technical requirements. CampaignForge does not control Meta's approval, delivery, reach, auction, targeting availability, account status or enforcement decisions. You are responsible for ensuring that the information, claims, products, services, landing pages, creatives and business practices associated with your advertising are lawful and appropriate for advertising on the applicable platform.
We may share information where reasonably necessary with payment processors or payment service providers, technology and hosting providers, service providers assisting with website operations or customer support, advertising or analytics technology where required to provide a requested service, professional advisers where reasonably necessary, and government authorities, regulators or law-enforcement agencies where legally required.
We do not sell your personal information as a standalone product.
Our website or services may use third-party services, including payment providers, hosting providers, analytics tools, communication platforms and advertising platforms. Those third parties may process information according to their own privacy policies and terms. Your use of Meta platforms and advertising services is also subject to Meta's applicable terms and policies.
CampaignForge may use cookies, pixels, analytics technologies and similar technologies to operate the website, understand website usage, improve website performance, measure marketing activity, maintain security, and understand conversions and campaign performance. You may be able to control certain cookies through your browser or device settings.
We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction. However, no internet-based service can guarantee absolute security.
You should not submit passwords, UPI PINs, card CVVs, authentication codes, or other highly confidential credentials through our website or onboarding forms.
We retain information for as long as reasonably necessary to provide our services, maintain transaction and business records, resolve disputes, meet legal, tax, accounting or regulatory requirements, prevent fraud or abuse, and enforce our agreements.
When information is no longer reasonably required, we may delete or anonymise it, subject to applicable legal obligations.
You are responsible for ensuring that information submitted to CampaignForge is accurate, lawful and does not infringe the rights of another person or business. You should not upload confidential information that is unnecessary for the fulfilment of your campaign.
CampaignForge is intended for businesses and general adult users. Our services are not directed toward children. We do not knowingly collect personal information from children for the purpose of selling or providing CampaignForge's services.
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, content or policies of third-party websites. You should review their applicable privacy policies before providing information.
We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.
For privacy-related questions, requests or concerns, please contact:
